General

Question #1: What makes a good web site?
Question #2: What is web hosting?
Question #3: Why should I choose Shopping Mall Creator?
Question #4: What are the packages offered by Shopping Mall Creator?

Question #5: Can I change my package?
Question #6: How long does it take ShoppingMallCreator.com to set up my web site?

Question #7: How do I order and add my online shopping mall?
Question #8: Are there any limits to the number of changes I can make to my shopping mall?

Question #9: Won't my site look similar to other people's?
Question #10: Is there a free trial period?
Question #11: Can I see a demonstration of your services?
Question #12: Do you provide secure credit card transfers?
Question #13: What if something goes wrong, how will I be assisted?





Question #1: What makes a good web site?

Answer: Although the criteria for a good web site changes over time, there are a couple of things that a good web site features:

1. First Impression:
It looks good at first glance. Just as a good looking person leaves a good first impression, a good-looking home page is a must for a website's success. This includes nice graphical images, innovative navigational user interfaces, and perhaps animation.

2. Balance:
It also uses the right amount of graphics. If the website has an excessive amount of graphical components, it will take a long time for the web page to load. But, it is very hard to design a good-looking website without the use of graphics and images. Without their use, sites would look uninteresting. Therefore, in order for a site to look nice it needs to have at least some graphical images. However, an excessive amount of graphics and images on a web site can be detrimental in other ways as well. It can clutter the look of the site, as well as take up much loading time for visitors and customers. If the images on the site are put together too closely, or if there are too many different color tones on the page, the site can look messy and undistinguished. Thus, the key to a nice looking website is a balanced and proportioned use of graphical images--small enough to load quickly, but nice-looking enough to promote the site.

3. Updated regularly:
It's content is updated on a regular basis. Even if the web site looks good at first glance, and uses the right amount of graphics, if it's content is not updated regularly, its viewers will get bored and not want to come back. You have to give a reason for viewers to come back to your site. If all the information that was displayed last month or last week stays the same, people will not want to come back. Dynamically changing information is what drives the internet, and so if viewers are to return to the site, fresh content needs to be updated on a regular basis. Fresh content drives a web site. In terms of Online Shopping Malls, this means for example, that they must upload new products from time to time.

Question #2: What is web hosting?

Answer: Web hosting is putting your web content into a server that is connected to the Internet. Depending on the connection speed that the hosting provides, your site's viewers will be able to see your pages open up faster or slower. Here are a couple of connection types: Dial-up connections, DSL connections, Cable connections, T1 connections, and T3 connections.

To understand how these connections handle web traffic, we can use a highway as an analogy. A T1 connection is like a 4-lane highway. A T3 connection is like a 100-lane highway. Since T3 has more lanes than T1, more traffic can go through it at once compared to T1 connections. DSL or Cable connections have more lanes than dial-up connections, but less than T1 and T3 connections. Web Traffic will thus move much faster in a T3 connection than in a T1 connection, just as Cable and DSL will provide faster connection than dial-up. We provide you quality T1 connections.

Question #3: Why should I choose Shopping Mall Creator?

Answer: Here at NextBits, we provide businesses with quality Internet solutions that you can count on, since 1996. We offer cost effective solutions for individuals and small to medium sized companies. With ShoppingMallCreator.com, we are offering better solutions to meet our customer needs for their customers than ever before.

Question #4: What are the packages offered by Shopping Mall Creator?

Answer: We offer you Standard, Professional, and Enterprise packages.

Question #5: Can I change my package?

Answer: You can change your package by sending us an e-mail to smc@nextbits.com, or calling us at 714-523-8612. Once we process your request, we will charge a small setup fee. We will make switching packages seemlessly easy.

Question #6: How long does it take ShoppingMallCreator.com to set up my web site?

Answer: Your online shopping mall web site will be ready as soon as you register. Your E-mail accounts will be ready within a few days after registration, and you will be notified via e-mail.

Question #7: How do I register an online shopping mall?

Answer: Go to ShoppingMallCreator.com to register. Choose a service package: Standard, Professional, or Enterprise.

Question #8: Are there any limits to the number of changes I can make to my online shopping mall(s)?

Answer: You can make as many changes to your site(s) as you like, at no extra charge. Shopping Mall Creator was built with the vision that our clients would have maximum control of their site(s) once they register. Therefore, we developed it to be as flexible and as easy as possible for our clients.

Question #9: Won't my site look similar to other people's?

Answer: To some degree, your site will look similar to others. However, we offer many different template look-and-feels, therefore your site will not be the same as others. And of course, your site will contain your own unique text, images, and even Flash components. And since you can move designs around with our 'Design Wizard', you will be able to create many different looks. Plus, it is a matter of fact that content is what drives businesses. So your products will be the key in determining the success of your online shopping mall(s) or web site(s). Your site's look is important, but remember that your content is what sells. However, if you desire for your web site to have a unique look to it, we also offer you customization options for your web site(s) and shopping mall(s).

Question #10: Is there a free trial period?

Answer: Yes, when you sign up, we will add 30 days of hosting at no extra cost. Once your payment method goes through during your application process, we will grant you 30 days of hosting for free. After the initial free hosting period is ended, you will pay according to your payment plan with your credit card.

Question #11: Can I see a demonstration of your services?

Answer: Click on 'ADMIN DEMO' at ShoppingMallCreator.com

Question #12: Do you provide Secure credit card transfers?

Answer: Yes, all credit card processing will go through a Secure Socket Layer (SSL). We also provide you with VeriSign to further guarantee security for credit card processing.

Question #13: What if something goes wrong, how will I be assisted?

Answer: We provide for you unlimited customer service. At NextBits, we are commited to serving you with any questions that you may have, in order to fix your problems.